We Can Repair Any Kind of Gas Fireplace in Charlotte

Gas fireplaces make adding warmth to your Charlotte home simple. Just flick a switch or squeeze a button for instant heat.

They’re also relatively simple to use. Unlike their woodburning equivalents, there’s no need to use firewood or clean up ashes. But like any other natural gas systems, these fireplaces have to have routine service to help them run efficiently and avoid breakdowns.

When your fireplace won’t ignite or won’t keep burning, the specialists at Service Experts Heating & Air Conditioning can help. Use our step-by-step hints first. If your fireplace still isn’t heating correctly, give us a call. We can handle any model. All of our specialists are NATE certified, which means they’ve finished comprehensive instruction to better serve you. And all of our excellent work is supported by a 100% Satisfaction Guarantee for a year.*

Gas Fireplace Troubleshooting Tips

Fireplace Won’t Start

There could be a few explanations why your fireplace won’t turn on. Pull off the cosmetic piece beneath your fireplace to get at its parts.

  1. Is a breaker tripped? Check your home’s electrical panel and reset breakers as appropriate.
  2. Is the gas running? Ensure the valve is in the “open” position.
  3. Is the pilot light on? If it has blown out, follow manufacturer instructions to rekindle. Connect the vent cap to halt drafts from putting it out.
  4. Pilot light ignites but won’t stay lit? There could be an issue with the thermocouple, a metal safety sensor that controls gas flow.
  5. Pilot light stays ablaze but fireplace won’t heat? It could be the thermopile, a metal piece that changes heat to electricity to open the gas valve.

If you think there’s a problem with the thermocouple or thermopile, get in touch with us for service.

Fireplace is Making Odd Sounds or Smells

  • Rumbling or roaring noises? Modify the flame and vacuum the burners once they’ve totally cooled.
  • Grinding or shrieking sounds? Have Service Experts Heating & Air Conditioning service or put in a new blower.
  • Strange odors? Clean the fireplace’s interior and flue with the steps below. If you smell rotten eggs or burning wires, stop using the fireplace, ventilate your home and contact us right away.

Cleaning Your Gas Fireplace

Cleaning your gas fireplace on a consistent basis can help it run more efficiently and avoid pricey failures. It may even help it run longer.

  1. Confirm your fireplace is completely cooled.
  2. Turn the gas off by spinning the valve to “off.”
  3. Remove the gas logs, check them for cracks and clean them with a soft-bristled brush.
  4. Remove the lava rocks, vacuum them individually and wipe away soot with the brush.
  5. Clean the internal parts of the fireplace with a vacuum hose attachment.
  6. Rub down inside edges with a wet cloth. Use warm, soapy water to get rid of dust or soot accumulation.
  7. Put back lava rocks and logs in the same design.
  8. Clean the glass covering with special fireplace glass cleaner and let it dry. Windex is not recommended as it can scratch the glass or cause it to shatter.
  9. If you have a vented gas fireplace, inspect the outside vent and get rid of debris such as leaves or bird nests.
  10. Check your carbon monoxide detector is operating properly.

Schedule Annual Maintenance Today

Once your fireplace is heating again, schedule periodic inspections with us. These inspections can potentially catch trouble before they start. We’ll inspect your components for cracks. We’ll also make certain there aren’t any leaks and that pressurization levels are correct.