No, not Batman. We are referring to Mr. Bruce who assisted our friends Jamin and Ashley Mills from The Handmade Home. After deciding to buy a 40 year old home, the Mills (sensibly) chose to have the home’s HVAC (Heating, Ventilation, and Air Conditioning) system and ductwork inspected. Mr. Bruce, who you can see working on the system, has been in the heating and AC repair and maintenance field, coincidentally, 40 years. Was it serendipity?
He was totally amazing. He’s like a new best friend, Ashley expressed on her and Jamin’s blog, The Handmade Home. She said that Bruce was a good sport and let the Mills bunch take photos of him while he checked their home’s heating and air conditioning system. Looks like he’s having a blast to us.
At Service Experts Heating & Air Conditioning, we pride ourselves on our 100% satisfaction guarantee and were elated to hear that Bruce was living up to our guarantee. The Mills said that Bruce was “like the calming father figure” and went on to say he is the “kind of man you call on for help and can absolutely trust.”
As we require all of our NATE-certified technicians to do, Bruce took his time to explain everything, and if he wasn’t certain they understood, the Mills said he took the time to explain it again.
Just like the Mills, many homeowners need to make decisions that affect their heating and air conditioning systems, beyond which system to buy, such as (like the Mills) when [buying|purchasing|investing in]30] a home, do you keep the existing system, or does it need to be replaced?
On top of having answers to their questions, the Mills learned the significance of having thorough maintenance of an older system and, more vital, “the importance of having the right person and company come out and do the maintenance for you.”
While Bruce wasn’t able to provide results that were all happy and rainbows, he was truthful and explained that the decisions made when choosing which heating and A/C system to purchase for your home affects your indoor air quality and the health of your kiddos (and their lungs!).
Bruce made us proud when he helped the Mills family with their recent AC safety inspection and tune-up service. If you have an older system you want to upgrade, have issues with your indoor air quality, or want a seasonal tune-up, call Service Experts Heating & Air Conditioning today and we’ll get you set up with one of our fantastic technicians, just like Bruce!